Privacy Policy
RipIQ, Inc. — Last revised: September 22, 2026
RIPIQ, INC. — PRIVACY POLICY
Last Revised: September 22, 2026
RipIQ, Inc., a Delaware corporation (“RipIQ,” “we,” or “us”) is committed to protecting the privacy of our customers, website visitors, and users of our mobile application (the “Mobile App”), as well as our analytics products and services. This Privacy Policy explains what information we collect about visitors to our website (the “Website”) and users of our fishing intelligence platform and related tools (the “Platform”). We refer to the Website, Mobile App, and Platform collectively as the “Services.”
This Privacy Policy describes how we collect, use, store, and share your Personal Information when you use the Services.
WE MAY MODIFY THIS PRIVACY POLICY AT ANY TIME. ALL CHANGES ARE EFFECTIVE IMMEDIATELY UPON POSTING TO THE WEBSITE. WE WILL ATTEMPT TO NOTIFY YOU OF MATERIAL CHANGES THROUGH THE SERVICES.
1. WHAT IS PERSONAL INFORMATION?
“Personal Information” means information that identifies, relates to, describes, or can reasonably be linked to an individual or household. Personal Information does not include de‑identified or aggregated information.
2. CATEGORIES OF PERSONAL INFORMATION WE COLLECT
We may collect the following categories of Personal Information when you use the Services:
| Category | Personal Information Collected |
| Identifiers | Name, email address, IP address, account identifiers, device identifiers, and account credentials. If you sign in with Apple or Google, we will receive your name and account identifier and - if you consent - your email address. If you purchase a physical product from us, your shipping address and phone number for order fulfillment. |
| Commercial Information | Records of products or Services you purchased or received, or considered, other purchasing history and invoices. |
| Geolocation Data | If you enable the geolocation feature, we may access your device’s geolocation data, including GPS through the operating system’s location services. We may also obtain general geographic information such as location data derived from IP addresses. |
| Internet Activity | Browsing history, search history, information regarding your interactions with the Website, applications, or advertisements, electronic device identifiers, hardware information, operating system versions, browser type and versions, browser language, media access control (MAC**),** screen resolution, cookie information, system type, access times, referring Website URLs. |
| Demographic Information | You may choose to provide us with certain demographic information when you use the Services, such as your age. |
| Photos and Other Content | If you attach photos to a catch report, we store them with the report. Photos can contain embedded location and time metadata. We may read location and time information embedded in photos you upload and use it to record where and when a catch occurred. |
| Other Information You Provide | Any other information you choose to provide through the Services that may be associated with you. For example, our boat features let you record crew members’ names and contact details. If you provide Personal Information about someone else, you represent that you have that person’s permission to do so. |
3. SOURCES OF PERSONAL INFORMATION
We obtain Personal Information from the following sources:
Directly from You
We collect Personal Information that you provide when you create an account, request a demo, subscribe to the Services, communicate with us, or request customer support.
Indirectly from You
We receive certain information automatically from your browser or device when you interact with the Services, including usage data and technical information.
Third Parties
We may receive Personal Information from:
Service providers (hosting, analytics, identity verification, payment processors)
Sign-in providers (Apple and Google), when you choose to sign in with them
Data partners
Publicly available sources
4. HOW WE USE PERSONAL INFORMATION
We use Personal Information for the following purposes:
Customer Service & Communications
Respond to requests for information
Provide customer support
Communicate about your account or the Services
Business Purposes
Facilitate purchases and subscriptions
Create and manage accounts
Provide and improve the Services
Conduct analytics and research
Develop new features and capabilities
Prevent fraud and misuse
Enforce our agreements
Marketing Purposes
Provide interest-based/targeted/online behavioral remarketing across multiple websites
Send promotional communications
Notify you of new features, updates, or offerings
Assess marketing campaign performance
Law Enforcement / Legal Purposes
Comply with legal and regulatory requirements
Respond to lawful requests
Protect our rights, users, and the public
Support investigations and regulatory inquiries
5. WHO WE SHARE YOUR INFORMATION WITH
We may share Personal Information with:
Payment Processors
We share limited Personal Information with our payment processor. We currently use Stripe, Inc. and their affiliates to facilitate payment processing, transaction administration, subscription management, fraud prevention, dispute resolution, customer support, tax compliance, and related business operations. Purchases are made through Stripe, Inc., which acts as the seller of record for the transaction. If you use a credit card, your statement will show “Link.com” as vendor. Information about Stripe's privacy practices is available at: https://stripe.com/privacy. We reserve the right to change payment processors at any time. If a change materially affects your subscription billing arrangements, we will provide notice as required by applicable law.
Other Service Providers
We may share Personal Information with service providers that help us:
Host and manage the Services, including the map hosting provider (Mapbox) that serves our map tiles
Perform analytics
Facilitate signing-in
Provide customer support
Deliver communications
Secure the Services
Process data
AI & Analytics Providers
RipIQ may include AI‑enabled tools, such as an AI chat assistant. We may share ocean and fish data, together with your trip records and catch records (including GPS coordinates), with our AI service provider to enable this service and for analytics. We do not send your name or email address to that provider; you are identified to it only by an internal account number.
Parties to Business Transactions
To evaluate or complete mergers, acquisitions, reorganizations, financing arrangements, or sales of assets, where Personal Information may be transferred as part of the transaction.
Government & Law Enforcement
When required to comply with law or protect rights, safety, or security.
Professional Advisors
Attorneys, accountants, auditors, and consultants.
Other
When you request or consent to sharing.
6. ADVERTISING AND ANALYTICS
We use cookies when you use our Website. A cookie is a small text file that our Website saves onto your computer or device when you use the Website that allows the Website to remember your actions and preferences and recognize you or your browser. Web beacons or pixel tags are small graphics on a webpage that monitor your activity when viewing a webpage (together with cookies, “Cookies”). We may use Cookies on our Website and Mobile App to support core functionality, improve performance, and analyze how users interact with the Services. Cookies allow us to recognize your browser or device, remember your preferences, understand usage patterns, and personalize your experience.
Most browsers automatically accept cookies. You can disable this function by changing your browser settings but disabling cookies may impact your use and enjoyment of the Website. You cannot disable all Cookies, such as Cookies that are essential to the functioning of the Website. You can manually delete persistent Cookies, or Cookies that track your activity across websites, through your browser settings. To change your preferences with respect to certain online ads and to obtain more information about third-party ad networks and online behavioral advertising, visit the National Advertising Initiative Consumer opt-out page or the Digital Advertising Alliance Self-Regulatory Program. Changing your settings with individual browsers or ad networks will not necessarily carry over to other browsers or ad networks. As a result, depending on the opt-outs you request, you may still see our ads.
We use Cookies for several purposes, including:
Operational purposes, such as enabling page navigation, maintaining sessions, and ensuring the Services function properly.
Performance and analytics, including measuring traffic, understanding how users engage with the Services, identifying which features are most frequently used, and diagnosing technical issues.
Personalization, such as remembering your settings, preferences, and previously viewed content.
Marketing and advertising, including delivering relevant content, measuring the effectiveness of campaigns, and understanding how users arrive at our Website.
We may use both first‑party and third‑party analytics tools to help us understand usage trends and improve the Services. These third parties may collect information such as your IP address, device identifiers, browser type, pages viewed, time spent on pages, and interactions with our content.
Anonymous visit count. When you visit our Website, we add the visit to an anonymous daily tally that records only the date, the page on which you arrived, and any campaign tags in the link you followed. We do not record your IP address, device or browser information, or any identifier with that tally, and it cannot be used to identify you. To avoid counting the same visit more than once, our Website stores a single value in your browser’s session storage. That value contains no identifier, cannot be read by other websites, and is deleted when you close the browser tab. The tally is kept on our own servers and is not shared with any third party.
Website analytics. We use Umami, an open-source analytics tool that we run on our own servers, to understand how visitors use our Website. It does not use cookies and does not store anything in your browser. When you view a page, it records the page address and title, the address of the website that referred you, any campaign tags in the link you followed, your browser, operating system, device type, screen size and language, and actions such as starting a sign-up or a checkout. It uses your IP address at that moment to estimate your approximate location (country, region and city) and to calculate a coded visitor identifier, and it does not store your IP address. That identifier is calculated with a secret key held only by us and changes every calendar month, so visits within one month can be counted as one visitor, but visits cannot be linked from one month to the next. Before anything is sent, your browser removes every part of the page address after the “?” except campaign tags, so values such as password-reset links or email addresses are never recorded. If your browser sends a “Do Not Track” signal, Umami does not record your visit. This information is kept on our own servers and is not shared with or sold to any third party.
7. GEOLOCATION DATA
We use precise geolocation information, including the real-time geographic location of your device, to deliver and enhance the location-based components of our fishing intelligence services. We will collect geolocation data only if you enable us to. You may disable location services at any time through your device settings (iOS Location Services or Android app permissions), or by turning off trip recording in the mobile app’s Preferences. However, disabling location services may limit your ability to use features that rely on geolocation.
If you allow us to access your geolocation information on your device, we may use this information to facilitate the Services including without limitation:
To center and orient maps
To record trips — While a trip is underway, we record your position about every 30 seconds. This information is stored on our servers and tied to your account, so you can review your trips.
To enable catch reports — The coordinates you attach to a catch, raised fish, or other reports are stored with that report.
We do not sell any geolocation data and only disclose geolocation data to our service providers, as necessary to provide our products and services.
8. YOUR CONSUMER PRIVACY CHOICES
Updating your Personal Information. If your Personal Information changes, or if you no longer desire our Services, you may correct, update, amend, or delete/remove your Personal Information by emailing privacy@ripiq.com. You may also contact us using the information below and we can assist with this type of change or request.
Delete Your Account. If you no longer wish to use the Services, you may delete your account in the Mobile App or by emailing privacy@ripiq.com from your account email address. We deactivate the account immediately and stop using your information, and will delete it on request; trip and catch records may be retained in de-identified form (not linked to you) for research and product improvement.
Push Notifications. If we offer push notifications, you can configure your device settings to receive them. If you wish to no longer receive push notifications, you may adjust your notification settings on your device.
Unsubscribe. If you opt to receive marketing communications from us, we may collect your name and email address to send you promotional and other electronic communications. We may use third-party providers to deliver communications to you. You may opt-out of marketing emails by using the “Unsubscribe” link in the email or contacting us at privacy@ripiq.com with “Unsubscribe” in the subject line.
9. LEAVING OUR SERVICES AND/OR LINKING TO THIRD PARTIES
When you leave our Services and go to another linked site, we are not responsible for the content or availability of the linked site. Please be advised that we do not represent either the third party or you if you enter into a transaction on the third-party site. Further, the privacy and security policies of the linked site may differ from ours.
10. SOCIAL MEDIA
We are active on certain social media websites (e.g., Facebook, LinkedIn, Instagram) and share information with others.
If you contact us on one of our social media platforms, request services, or otherwise communicate directly with us on social media, we may contact you to interact with you. For more information about social media advertising and social media plugins from other social media websites, please refer to those website’s privacy and data sharing statements.
11. DE-IDENTIFIED / AGGREGATED DATA
We may aggregate or de-identify Personal Information we collect through our Services and when operating our business. For example, we may aggregate Personal Information to calculate the percentage of users in a particular zip code. Once information or data has been de-identified and/or aggregated, such information is no longer Personal Information.
12. INTERNATIONAL USERS
The Personal Information we collect is generally stored and processed in the United States. If you are located outside of the United States, please be aware that information we collect, including Personal Information, will be transferred to, processed, stored and used in the United States. The data protection laws in the United States may differ from those of the country in which you are located, and your Personal Information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. In addition, such data may be stored on servers located outside your resident jurisdiction and in jurisdictions which may have less stringent privacy practices than your own.
13. CALIFORNIA’S SHINE THE LIGHT ACT
California’s “Shine the Light” law (California Civil Code § 1798.83) permits California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. Specifically, California residents may request (a) a list of the categories of Personal Information disclosed to third parties for their direct marketing purposes during the preceding calendar year, and (b) the names and addresses of the third parties that received such information. You may submit a request by emailing us at privacy@ripiq.com. Please include your name, mailing address, and a statement that your request is made under “Shine the Light.” We will respond to properly submitted requests in accordance with applicable law.
14. CHILDREN’S PRIVACY
Our Services are not intended for or directed to individuals under 18 years of age, and we do not knowingly collect any personal information from children under 18. If we become aware that we have collected data from a minor, we will delete it promptly.
15. DATA RETENTION
We will only retain Personal Information which we collect from you for as long as it is needed for our business purposes and to meet our legal obligations.
16. DATA SECURITY
We take the protection of your information seriously and take reasonable and appropriate physical, administrative, and technical measures to protect the information collected through our Services.
17. CONTACT INFORMATION
If you have any questions about this Privacy Policy, please contact us at privacy@ripiq.com. For general support, contact support@ripiq.com.